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    FAQ

    Questions, answered.

    The specifics on how Arcova fits into your stack, your data, and your day.

    Do I have to replace Apollo or ZoomInfo?

    No. Arcova isn't another contact database to switch to. Bring the data you already buy from Apollo, ZoomInfo, or any other provider, and Arcova reasons over it to score fit and readiness. When you need net-new records, Arcova can buy those too, matched to your ICP.

    Does Arcova sync both ways with HubSpot?

    Yes. Your HubSpot contacts flow into Arcova, and Arcova's fit, readiness, and priority scores flow back out to HubSpot as Arcova's own fields. The sync runs daily rather than in real time, so changes on either side show up the next day. When a deal closes won or lost in HubSpot, Arcova also pauses outreach suggestions for that account through a cooldown period, and brings it back automatically if a new signal shows up.

    Will Arcova change my HubSpot or CRM data?

    No. Arcova writes its scores into its own fields alongside your existing HubSpot properties and never overwrites what's already there. Every account also gets an immutable backup before Arcova writes anything, so your data stays recoverable.

    How accurate is the data, and how often is it refreshed?

    Monitoring runs on your plan's cadence, weekly on Growth and monthly on Starter and Free, rechecking active accounts against real-world changes like funding, hiring, and clinical milestones. Updates on your CRM side get picked up by the next daily sync.

    Where does your data come from? Is it compliant?

    Arcova pulls from public sources, like clinical trial registries, regulatory filings, company sites, and news, along with licensed data providers, then reasons across all of it to build your market map. Coverage is US-focused and our privacy approach follows CCPA; reach out if you have specific compliance requirements to review.

    How do credits work?

    Credits are spent only when Arcova does new work, like enriching a contact, finding a verified email, or generating an outreach sequence. Importing and organizing your own records is always free, and every plan includes a monthly credit allowance you can top up anytime.

    Do I need HubSpot to use Arcova?

    No. Arcova works standalone to map your market, score accounts, and draft outreach, with or without a CRM connected. Connecting HubSpot adds two-way sync so your scores show up directly in the records your team already works from.

    Who is Arcova built for?

    Arcova is built for revenue and RevOps teams at companies that sell into life science: CROs, CDMOs, biotech, medtech, diagnostics, and life science tools and instrument makers. It's aimed at teams with an active outbound or business development motion, not a single rep working a handful of accounts.

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